Protecting Your Personal Information
Protecting your personal information is very important to us. Here’s how we do it.
Secure Sockets Layer (SSL Technology)
Pacific Inc.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
E-commerce Data Encryption
We work with a technology companies that specialize in data encryption and e-commerce. Industry standard encryption programs are deployed and continuously monitored to make sure we maintain our security certification. You can feel confident shopping on our website!
Security Metrics – Information Security & Compliance
The Security Metrics Certification Seal is present across Pacific Ink.com as an assurance that we use industry standard measures to secure your personal information. You can also find verification of this certificate on some Pacific Ink.com secure pages, like our checkout, billing, and account pages. While on one of these pages, simply click on the key or lock image in the bottom bar of your browser window. A window will appear with our site security information.
Industry Standard Firewalls
Pacific Ink.com servers are protected by secure firewalls—communication management computers specially designed to keep information secure and inaccessible by other Internet users. So you’re absolutely safe while you shop. SSL Technology, Security Metrics, and Industry Standard Firewalls all work together to ensure your privacy and to assist in protecting your personal data.
Privacy Policy
Pacific Ink.com doesn’t rent, sell or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and how your personal information may be used.
Frequently Asked Questions
Q: Does your site have a secure connection? How am I able to tell if it is a safe connection?
A: Our site uses SSL encryption to secure the communication of all sensitive information passing between your browser and our servers. To confirm you are viewing a secure connection you should see https:// in the URL shown in your Internet browser’s address bar. You should also check for a lock at the bottom right corner of your browser.
Q: Shouldn’t the address bar show https:// rather than http:// ? Doesn’t the ‘s’ at the end mean it is a secure connection?
A: We only use https:// for secure pages, pages where confidential information is collected. Pages that are only used for products or blogs will still use the regular http:// since no sensitive information is being passed through them.
Q: If I save my payment information in your system will it be safe?
A: Of course! Our security team spends a lot of time ensuring the safety of your payment information. We maintain PCI compliance and encrypt all connections using SSL technology. Yes! Our awesome (and quite hunky) security staff go to great lengths to ensure the safety of our customers’ payment information. Any stored payment information is encrypted within a network that is firewalled off from the rest of the company and the Internet.
Q: Why don’t you require the 3 digit security code from the back of credit cards?
A: Because the 3 digit security code is not absolutely necessary to securely process your payment. Orders are reviewed by our staff to make sure they are not fraudulent. We use a set of fraud indicators that have proven to be better than the 3 digit security code. Our reliance on these indicators continues to keep our fraud rating well below the industry average. That said, we continue to look in to ways that the security code could be beneficial.
Have questions? Prefer to order by Phone? Our Service Team is ready to help! Call 1-877-838-6843
