Epson Settlement
A month ago, we wrote about how Epson had settled a couple of class action lawsuits over the amount of ink left in their cartridges. Technically if you printer was already registered with Epson, you should have automatically received your credit in the mail. Also, you can still register you printer up until November 13th, 2006 and automatically receive the credit. The June 22nd deadline only applies if you never registered your printer with Epson and don’t want to or else you don’t want the $45 credit and you want one of the other benefits.
So far, based on what we have read on a few different sites, it doesn’t seem like too many people have run into any big problems yet. Hopefully the process is going smoothly for most people. If anybody has had any experiences with this claims process, good or bad, leave us a comment and let us know.
http://www.epsonsettlement.com/
Update - You can visit this page on the official settlement site to be automatically notified when your discount/benefits will become available.
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May 27th, 2006 at 3:08 pm
I recieved the info in the mail about the class suit, in the packet was listed my “E-store code” for a model we registered through Office Depot, where I purchased the printer. Because I registered with O.D Do I still have to register with epson? The printer is long gone in the trash so I can not give them the info required but being I did recieve the E-store code am I already set up for the E-store credit? Also the claim form info I recieved states to register with EAI, what the heck is EAI? If you know what I should do please write back if possible
May 30th, 2006 at 8:09 am
I have a settlement from your company. I have recieved the number code to access epson store to get me ink. But it is not working , Please contact me and let me know if there is a problem
June 6th, 2006 at 8:47 am
1. if you received the packet you do not need
to register(again) with Epson
2. The codes are not activated yet
call the 1-877-506-4031 to get a alert when the codes are active
July 11th, 2006 at 1:38 pm
I was told I would get a $25.00 check if I filed out a form at epsonsettlement.com, but there is no form!
August 1st, 2006 at 6:09 am
I am more bothered by the predatory nature of the Epson ink sales, than the actual deception regarding ink depletion. Why can’t epson be forced into not protecting itself from third party ink manufacturers. I would gladly pay double for an Epson printer that used industry standardized inks and allowed suppliers to compete. I feel some third party inks have actually been of higher quality than the warranty allowed manufacturer’s. What if General Motors was in the business of selling $20 per quart motor oil and voided its warranty if you purchased otherwise. Industry held accepted quality (like the AP rating on oil) could assure us of quality. Printer companies are in the ink business, so we would see an increase in the product cost.
August 24th, 2006 at 2:15 pm
I have received two notices from the claims Adimistrator from Rust Consultiong Inc. Telling me that I should recieve45.00 each for the two Epson printers I had purchased and were part of the suit. My e codes are 8855123822 and E Store code # 8872250146. When will I receive my checks? I did register my printers with you at purchase time via the computer
Thanks You
Mrs. Knight
May 21st, 2007 at 2:34 pm
On The Epson Settlement website it states you we will be recieving our checks before the end of May.
May 21st, 2007 at 2:38 pm
I want to know did anyone get their checks yet?
If anyone did I know I’ll be getting mine soon.
May 29th, 2007 at 3:17 pm
Hooray! I recieved my check today for $25.00 from the Epson Settlement, now I will wait for the E-Store code to be activated on the 20th of June.
June 6th, 2007 at 11:09 am
Did anyone else recieve theirs?
June 21st, 2007 at 11:41 am
The day have come to activate th E-store code, but I can’t find where on the E-store to cash the code in
June 22nd, 2007 at 7:39 pm
I went to the epson website to purchase a scanner that had a 10% discount. When I went to apply my store code for the settlement of $20.00 …Epson added back in the 10% and stated only one discount could be applied.
I wouldn’t think that they could do that since the $20.00 is actually my money that they lost in a lawsuit not a special promotion.
June 22nd, 2007 at 8:53 pm
Never Mind …..I was using AOL browser. I switched browsers and ended up getting the discount as well as the $20.00 settlement.
June 25th, 2007 at 5:08 am
I received the notice from the Claims administrator, but as of June 25 have received no checks or codes from Epson.
Is there something else I need to do or a number to call?
Thanks!
June 25th, 2007 at 9:05 pm
I just went to the Epson site , to their store and attempted to purchase some items with my code.I could not find a place to put the code.
It seems that Epson is being creatively vague.
June 28th, 2007 at 3:36 am
I recieved the settlement letter in 2006, and registered my two epson printers, i have not yet recieved any e codes ,to use at the epson site, who do i need to contact. thanks
July 7th, 2007 at 3:09 pm
I just found out that the Epson Store doesn’t work with Firefox in terms of being able to enter the code. Be advised.
July 18th, 2007 at 1:02 pm
I received my settlment code number and tried to use it at the Epson Store. Called customer service and spent twenty minutes on hold listening to their insipid commercials before giving up. Also e-mailed them with return receipt- no reply.May have to revert to a certified snail mail or file a complaint with the US DOJ.
August 4th, 2007 at 5:05 am
Hello all… Below is the email I received on the Epson Ink settlement… ONE problem, I did not receive a code. How do I go about getting the code? thanks in advance.. Dennis
This is the only Email I have received from the claims Administrator:
Claims Administrator
c/o Rust Consulting, Inc.
PO Box 1308
Minneapolis, MN 55440-1308
Per your request, this is to inform you about the Settlement
Discount Code activation date for the Epson Ink Cartridge Cases.
Codes will be active as of June 20, 2007 and valid for 12
months. This code will be redeemable at www.epsonstore.com.
If you have any further questions about the Epson Ink
Cartridge matter, please visit www.epsonsettlement.com.
August 5th, 2007 at 7:48 am
I received the same email as Dennis Hahn but have not received a code. How do you get the code? Thanks for any help.. Karen
September 6th, 2007 at 10:08 am
Store code 8844487576 $45.00 credit printer 777 Requested from company $45.00 worth of printers paper. To this date no reply or paper. Can you furnish a store near my home??
1113 Manchester Court Warrington,Pa. 18976
(NEAR FOLLY RD. AND STREET RD.)
September 25th, 2007 at 11:11 am
My code does not work on their site.
Emailed their help site and was given an 800 number to call.
Spoke to Achmed in Indiastan and was told my number wasn’t in the Data base, but they will get back to me in 4 weeks.
Fap Fap Fap
December 26th, 2007 at 8:50 am
I finally got my “piece of paper” with the damn code on it, and apparently you need the zip code of where you lived when you registered you epson and jump through a zillion hurdles before redemption. I threw out that damn printer a long time ago because of this problem, and have no desire to purchase another. There is nothing I really need from the Epson store, and I lost my code anyway before I could use it. F’em!
January 28th, 2008 at 7:43 am
I received my code, but lost it before I could use it. I called the number listed on the website in the beginning of January but have not heard from anyone since then. Can you please tell me how long it takes to get a new code?