Retailers and Refilling
Here is a brief article from the Fresno Bee that just sums up the current state of affairs for consumers. It mentions the number of alternatives that more and more people are using, such as retailers like Cartridge World or else the availability of refilled cartridges in office superstores.
At CompUSA recently, you could buy a single Lexmark ink cartridge for $32.99, only $5 less than the price of an entire new printer.
That example starkly illustrates that while the price of most computer hardware has plunged over the years, the cost of ink supplies has barely budged.
That’s been a boon to companies like Hewlett-Packard Co., whose printing and imaging business accounted for 51% of HP’s operating profits in the most recent quarter.
This article is nice because it mentions how our industry is growing and is expected to double in size over the next three years. They also make reference to the HP-sponsored study from 2003 that said that basically half of refilled/remanufactured cartridges have problems, while also noting, importantly, that the quality and technology has improved over the years.
Not the most in-depth article ever, but a nice, simple view of things from the customer’s perspective.
Refilled printer ink cartridges become a big moneymaker [via Fresno Bee]
2 Comments about “Retailers and Refilling”
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February 22nd, 2006 at 11:50 pm
Alternative brand printer cartridges are a good deal for consumers. I think it is great to see the word finally spreading that you don’t have to pay retail or buy direct for your printer ink. Of course it is only a good deal if the ink cartridges perform on par with the OEM ink. The cartridge remanufacturing industry has come a long way since inception but I have noticed large variations in the quality of cartridges on the market. When the remanufacturing industry began there was so much demand for alternative product, anyone could set up shop in their garage and begin selling refilled cartridges. These cartridges were just that “refilled”, not remanufactured. Quality was not very good but the product still sold. This is where most people first tried alternative products and swore they would never buy remanufactured again. Soon people grew tired of the poor quality and processes evolved and quality control was introduced. Larger companies with manufacturing lines that rival the OEM are now present within the market. You can now purchase remanufactured product from trusted sources and count on getting a consistently performing printer cartridge that can compete directly with the OEM cartridge. But will the folk’s who tried the cartridge 5 years ago try the remanufactured product again? If they do I hope they get the product from a reputable dealer who is carrying a professionally remanufactured cartridge. Unfortunately the companies who have received a lot of press lately for their refill outlets are in most cases simply refilling the cartridges. This is taking the remanufacturing industry back 5 years ago back into the garage. And unfortunately like 5 years ago consumers are again receiving poor quality cartridges.
The recent boom in cartridge refilling franchises and the addition of refill machines to large retailers is alarming. Refill franchises are popping up all over the place because they are cheap. The companies are focused on selling a large volume of franchises and boast impressive expansion numbers but something is wrong. The franchise is based on refilling cartridges like they used to 5 years ago. If they were to do it properly the start up cost would be so high it would be tough to sell franchises.
The refill machines in the large retail stores are also a concern. Since they are all in one machines there is very little space to carry different variations of ink. And if you know anything about quality inkjet remanufacturing it depends greatly upon how close the compatible ink matches the OEM ink. Professional remanufacturing companies carry specific ink for each cartridge. This is impossible for these do it yourself machines. While they are an improvement over simply refilling like the franchises the problem lies with the ink.
Overall the recent press for the alternative brand printer cartridges is positive. Awareness is the first step in any movement. With some luck these consumers will find the quality manfufactured compatibles vs. the refilled cartridge.
March 24th, 2006 at 2:03 am
We feel like the industry is pretty dynamic. Chinese ink sources, remanufactured cartidges and the Magnusen-Moss act have all opened the door to competition. The article makes a great case in point, Lexmark printers. It’s no secret to us at thINK4inc.com why they often give away Lexmarks or rebreanded Lexmarks as inducements to buy other products. We’ve got an article at
http://think4inc.com/catalog/lexmark_hp_printers.php
that sheds more light on the subject. We hope it helps readers avoid costly mistakes.